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Access Bank

Unit Head, Quality Assurance & Analytics, E-Business Operations

  • Seen live on Access Bank's site 3 days ago
  • Senior
Pay
Not stated
Location
Lagos, Lagos, Nigeria
Open for
14+ days
First seen
Oct 21, 2026
Apply on Access Bank's site (opens in a new tab)

Posting record

No flags

Open 14+ days

The posting's record, oldest first
  1. Access Bank's site dates the posting
  2. Ghostless first sees this listing
  3. Last checked: still up
How we know

It hasn't been reposted, listed twice, or left up unusually long, and the posting doesn't say it's a talent pool.

Ghostless records the day it first sees a posting, so a repost can't reset its age. This one was already up when Ghostless started tracking Access Bank, so its true age is longer.

Last checked Nov 1, 2026.

How well do you match?

See how much of this posting your resume shows, and what it's missing.

Upload your resume

What it asks of you

6+ years of experience
“Minimum of 6 years relevant experience.” (quoted from the posting)

What the posting discloses

Not stated: Pay, real vacancy, AI screening.

Why these three

Ontario requires postings from employers with 25 or more staff to state the pay, whether the vacancy exists, and whether AI screens applicants.

Some employers add pay only on their own site. Check the original posting before you rule it out.

Skills mentioned

About the role

To supervise and ensure all quality assurance metrics are implemented and reviews conducted, then reported.

Requirements

Key Responsibilities

  • Responsible for ensuring that existing internal controls and risk management practices in the group are strictly adhered to.
  • Responsible for keeping the Group Head abreast of all occurrences in the Group through a quality and robust Quality Assurance report.
  • Coordinate Group meetings and training.
  • Drive process improvement initiatives to enhance customer experience and operational efficiency.
  • Ensure GL reconciliation checks are accurate and escalate exceptions.
  • Supervise periodic spot checks and process audits across key E-business Operations functions.
  • Mentor and train QA team members on process knowledge, audit expectations, and documentation standards.
  • Assign and monitor review tasks based on team capacity and priorities.
  • Monitor adherence to regulatory and internal SLA timelines (e.g., CBN SLA for reversals).
  • Support internal/external audit reviews and respond to QA-related queries.

Skills/Competencies

  • Ability to lead a team and make sound judgments based on evidence and QA findings.
  • Familiarity with core banking systems (e.g., Flexcube), switching platforms, and digital banking interfaces .
  • Understanding of governing principles and rules of E-business operations.
  • Ability to spot errors, inconsistencies, or deviations in data or processes.
  • Use of MS office Excel, SQL, or BI tools to investigate and report findings to stakeholders effectively.
  • Good verbal and written skills.
  • Working closely with operations, compliance, IT, or other relevant teams.
  • Handling discrepancies or quality concerns tactfully.

Qualification

  • First degree in any Discipline with a minimum of Second-Class honors.
  • Relevant Masters’ degree will be an advantage

Professional Membership

A recognized professional certification will be an added advantage

Minimum Experience

Minimum of 6 years relevant experience.

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