Business Intelligence Analyst (VIC)

About Nexigen Digital

We are Australia’s largest privately-owned group of online service providers, which includes brands such as VentraIP, Synergy Wholesale and Intaserve.

Every day our all-Australian team delivers exceptional service and outstanding support to our 200,000+ customers who choose us for their domain names, website hosting and online presence.

Over the past seventeen years, we have been constant game-changers, industry innovators, award winners, and community leaders - and now is your chance to join our team.

Role Purpose

At Nexigen Digital, we generate valuable data across multiple platforms and aim to consolidate these data points into a single source of truth. We are looking for a hands-on Business Intelligence Developer to build our data architecture from the ground up.

In this 12-month contract, you will own the end-to-end data lifecycle, from extracting raw data from our disconnected systems and building a centralised data warehouse. Designing interactive dashboards that will drive our executive decision-making. If you succeed in laying this foundation, there is a strong intent to transition this role into a permanent, ongoing position leading our analytics strategy.

Key Responsibilities

• Develop and maintain ETL processes, data integration solutions and automated data pipelines across multiple source systems.
• Architect and build a centralised data warehouse or data mart, ensuring the data is cleaned, modelled accurately and optimised for reporting.
• Develop, deploy, and maintain interactive, automated dashboards that track key business metrics and trends.
• Work directly with stakeholders to translate vague business questions into concrete data requirements and actionable insights.

Skills & Experience

Essential

• Excellent analytical, problem-solving and consulting skills.
• Strong SQL skills for querying, merging, and transforming complex datasets.
• Expertise in building commercial dashboards in a Business Intelligence environment
• Excellent communication skills – listening, written and verbal

Desirable

• Proven experience using modern data integration tools or custom scripting (Python) to extract data from APIs.
• Strong understanding of relational database
• Understand what drives revenue, margins, and operational efficiency, and you know how to communicate these concepts to stakeholders.

The Benefits of Working With the Nexigen Digital Team

Aside from being awarded “Employer of Choice” in the Australian Business Awards, we are often referred to as the Google of south-east Melbourne thanks to our unique facilities and team culture, and a top-down mandate to take care of the people who take care of our customers.

Some of the office perks include

• A weekly selection of delicious meals prepared in our on-site kitchen for breakfast and lunch.
• A fully-stocked snack bar featuring an assortment of chips, chocolates, nuts, protein bars and fresh fruit.
• A drink fridge loaded with an assortment of soft drinks, juices and water.
• A fully equipped private gym with weekly on-site personal training sessions.
• A team wellness centre with a sound-proof gaming stadium featuring an 85” 4K TV, racing car simulator, pinball machine, arcade machine, and air hockey table.
• An on-site salon where our resident barber and stylist provide free haircuts on a regular basis.

We actively encourage training and upskilling for personal development and will fund courses that have a beneficial impact on the business.

Please note that due to strict security requirements the successful applicant will be required to complete a National Police Check as a condition of employment.