Posting record
Open 12+ days
- Netzschgroup's site dates the posting
- Ghostless first sees this listing
- Last checked: still up
How we know
It hasn't been reposted, listed twice, or left up unusually long, and the posting doesn't say it's a talent pool.
Ghostless records the day it first sees a posting, so a repost can't reset its age. This one was already up when Ghostless started tracking Netzschgroup, so its true age is longer.
Last checked Nov 4, 2026.
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Upload your resumeWhat it asks of you
- Equivalent experience accepted instead of a degree
What the posting discloses
Not stated: Pay, real vacancy, AI screening.
Why these three
Ontario requires postings from employers with 25 or more staff to state the pay, whether the vacancy exists, and whether AI screens applicants.
Some employers add pay only on their own site. Check the original posting before you rule it out.
Skills mentioned
About the role
Company Description
Techco.Lab is the technological innovation hub of the Netzsch Group, a traditional German company with over 150 years of history. With a global presence, Techco.Lab brings together multidisciplinary teams to develop sustainable digital solutions, promoting a collaborative, creative, and excellence-focused environment.
The company combines the solidity of a multinational with the agility of a technology lab, offering space for experimentation and professional growth in projects with international impact.
Job Description
Establish, further develop, and ensure the quality of ITSM processes and tools (ServiceNow) to ensure IT service integration, support collaboration between IT and business, and provide and manage the lifecycle of valuable IT services for the Netzsch Group, also with a focus on the Americas region
Qualifications
Responsibilities
- Operate, plan, and optimize ServiceNow ITOM Discovery and MID Servers
- Develop and maintain discovery schedules, credentials, and patterns
- Monitor, troubleshoot, and improve Discovery and CMDB data quality
- Manage CMDB CI classes, relationships, governance, and lifecycle
- Maintain integrations with monitoring tools, cloud services, APIs, asset management, and HR systems
- Define and maintain KPIs, dashboards, audits, and CMDB compliance processes
- Support and enhance ITSM processes (Incident, Request, Change, Assets, and Knowledge)
- Translate business requirements into technical ServiceNow solutions
- Manage workflows, business rules, UI policies, catalog items, and dashboards
- Drive Continual Service Improvement (CSI), process reviews, and KPI analysis
- Create technical documentation, conduct training sessions, and support knowledge transfer
- Support IT provider management and software license management
Requirements
- Degree in IT or equivalent professional experience
- Strong experience with ServiceNow IT modules, especially ITOM Discovery and ITSM
- Solid knowledge of CMDB, IT infrastructure, servers, networks, and cloud environments
- Good understanding of ITIL processes and service management practices
- Experience with data modeling, reporting, KPIs, and data quality management
- Analytical and structured problem-solving skills
- Strong communication and stakeholder management abilities
- Ability to work independently and collaboratively in teams
- Troubleshooting and root cause analysis skills
- Advanced written and spoken English
- German language skills are a plus
Additional Information
📍 CLT contract
🏡 Preferably hybrid work in Pomerode or Curitiba.
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