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CIBCLocation: Toronto, ONOpen for: Today
CIBCLocation: Montréal, QCOpen for: 5 days
CIBCLocation: Montréal, QCOpen for: 5 days
CIBCLocation: Toronto, ONOpen for: 7 days
CIBCLocation: Toronto, ONOpen for: 8 days
CIBCLocation: Toronto, ONOpen for: 7 days
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Last checked Nov 4, 2026.
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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
The Contact Centre Change Enablement and Adoption team supports continuous improvement, knowledge management, and process effectiveness across the Contact Centre. As a Winter Co-op Student, you’ll help keep team content, repositories, and reference materials current and easy to use. You’ll support Knowledge Central (KC) updates, maintain SharePoint and documentation standards for audit readiness, and assist with sales campaign and larger knowledge management initiatives. You’ll also explore opportunities to use Power BI and similar tools for signoffs and approvals, and support the design and testing of CIBC AI (CAI) agents to improve workflow efficiency. This is a great opportunity to build your skills in communications, content management, process improvement, and emerging technologies.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
*Subject to program terms and conditions
Expected End Date
2027-12-17
Job Location
Toronto-81 Bay, 18th Floor
Employment Type
Temporary (Fixed Term)
Weekly Hours
37.5
Skills
Microsoft Office, Microsoft Power BI, SharePoint Management