Search jobs

We're hiring an Applied AI engineer to own the technical direction of our AI systems: retrieval, generation, verification, evaluation, and keeping systems running in production. (quoted from the posting)

WHAT YOU'LL BE WORKING ON

• High-craft output: Our clients demand work with polish, not "AI slop." Pharma assets like emails, banners, slides and leave-behinds require both visual and textual excellence. ISI must be prominent, brand systems must endure, and hierarchy and typography must survive generation. Our job isn't just compliance. It's making sure assets don't get quietly rewritten by marketers.
• Connecting content to outcomes: Passing MLR review means a piece can ship, but not that it worked. We'll connect generated assets to real-world performance, including engagement, HCP response and scripts written, and use that data to improve future output.
• Evaluation where ground truth is slow: Determining compliance is slow, coming back as reviewer redlines in inconsistent formats. Developing offline metrics that track downstream MLR pass rate is critical.
• Claim-level attribution: True grounding means every sentence can be traced back to a specific, defensible source. Our proprietary corpora span prescribing information, clinical data, approved assets, style guides and claim libraries, and provenance must be preserved through generation.
• ML Ops and behavioral regression: Full CI/CD for ML, versioning, automated testing, monitoring, and the harder under-the-hood work. Upgrades shift output in ways easy stats can miss, and tail risks matter most. Ongoing vigilance is required.

IDEAL TRAITS

• Production ownership: Experience shipping, operating, and maintaining ML/LLM systems in production.
• Evaluation instinct: History of inventing metrics to measure and improve systems.
• Depth in LLMs: Retrieval, agentic pipelines, targeted fine-tuning, and judgment on the best tool for each job.
• Full-stack proficiency: Python, FastAPI, Docker, AWS; able to take ideas from research to deployed service independently.
• Judgment under ambiguity: Confident decisions amid unknowns; unafraid to be wrong and adjust fast.
• Communication: Strong collaboration and feedback skills; direct and open style preferred.

BENEFITS

• Supplemental health, dental, and vision coverage on top of OHIP
• Ground-floor equity, granted on the same schedule as our New York team
• RRSP matching
• Unlimited PTO
• Your first month in New York, with travel and accommodation covered
• Professional growth stipend

COMPENSATION

Highly competitive Toronto salary: CAD $210,000 to $300,000 depending on experience, seniority, and ownership level, plus equity. We pay at the top of the Toronto market, with the top of the range reserved for the person who leads the Toronto team. We grant equity on the same schedule in every office.

This posting is for an existing vacancy. You must be legally entitled to work in Canada. We can't sponsor work permits for this role at this time.