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We are looking for a Retail Portfolio Operations Intern to join our Toronto-based Investment Resource Group for an 8-month term (January-August 2027). This role offers an excellent opportunity for a student or recent graduate interested in investment operations, financial services, process improvement, and technology. The successful candidate will gain hands-on experience supporting retail portfolio operations while working alongside experienced professionals in a collaborative and entrepreneurial environment

What You Will Do

• Assist with maintaining and reconciling client portfolio data.
• Support the maintenance of operational systems and data used across portfolio administration, trade management, and reporting platforms.
• Assist with quarter-end fee processing and related operational activities.
• Respond to routine inquiries from custodians and internal business partners under guidance from team members.
• Prepare recurring and ad hoc reports for operational and management purposes.
• Support account transfer processing and documentation activities.
• Participate in operational improvement initiatives and special projects.
• Assist with process documentation and workflow reviews.
• Contribute ideas for improving efficiency through technology, automation, and AI-enabled tools.

What You Bring

• Currently pursuing or recently completed an undergraduate degree in Business, Finance, Economics, Accounting, Data Analytics, Computer Science, or a related field.
• Completion of the Canadian Securities Course is considered an asset.
• Strong attention to detail and ability to work with large data sets while maintaining accuracy.
• Demonstrated problem-solving skills and an interest in understanding business processes.
• Ability to learn quickly, prioritize competing tasks, and work in a fast-paced environment.
• Proficiency with Microsoft Office applications, particularly Excel.
• Interest in leveraging technology to improve operational processes.
• Familiarity with AI tools (such as Microsoft Copilot, ChatGPT, Power Automate, or similar technologies) is considered an asset.
• Experience with data analysis, visualization, process mapping, or automation tools is considered an asset.
• Demonstrated willingness to learn new concepts, systems, and processes.
• Interest in continuous improvement and operational excellence
• Strong interpersonal and communication skills.
• Ability to work effectively both independently and as part of a team