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What you bring

• Broad IT engineering experience: You have hands-on experience across identity, collaboration tools, endpoint management, and SaaS administration. You understand how these systems connect and can troubleshoot problems across them.
• Depth in a core area: You bring strong expertise in at least one of Okta, Google Workspace, or JumpCloud, along with the ability to work across the others. We welcome different strengths; you do not need to be equally expert in all three.
• Device management deployment: You have helped deploy or significantly improve an MDM or endpoint management platform. You can turn security and operational requirements into workable configurations, test them, and roll them out with minimal disruption.
• Automation and scripting: You build reliable automation using workflow tools, APIs, webhooks, and Python or a comparable scripting language. You consider error handling, monitoring, and ongoing maintenance.
• A track record of improvement: You can share examples of systems or processes you assessed, improved, and delivered, with clear results for employees or the IT team.
• Proactive judgment and ownership: You work independently, make sound technical decisions, and know when to involve others. You can turn an unclear problem into a practical plan, explain trade-offs, and take responsibility for the outcome.
• Security and compliance awareness: You have implemented controls such as access reviews, secure configurations, or device policies, and understand how to document and demonstrate that they work. Experience supporting ISO 27001 or SOC 2 is valuable.
• Clear communication and collaboration: You work effectively in a fully remote team and communicate clearly with technical and non-technical colleagues across cultures. You share knowledge and help others become more effective.
• Experience: Typically six or more years in IT engineering, systems administration, identity, or endpoint management, with increasing responsibility for technical decisions and project delivery. Equivalent experience matters more than a specific number of years.

Bonus points

• Experience supporting mergers and acquisitions, including assessing and integrating identity systems, Google Workspace environments, devices, or SaaS tools.
• Experience in a developer-heavy or engineering-led company.
• Experience supporting both ISO 27001 and SOC 2 Type 2, including automated evidence collection.
• Professional proficiency in French.

Where we hire

At Upsun, remote work isn’t just a trend. It’s our foundation. Upsunners are a global workforce, and we thrive in a multicultural team. We’re committed to open source and an open, welcoming environment. Our team spans more than 30 countries and a wide range of experience levels, and we’re currently hiring for this role in Canada . We’re unable to provide visa sponsorship at this time, but we welcome applications from all qualified candidates who are legally authorized to work in these countries.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.

• 45 Minutes with Talent Acquisition
• 60 Minutes with Hiring Manager (Director, IT)
• 60 Minutes with Team (Senior Director, Site Reliability Engineering, Senior IT Manager)
• 45 Minutes with Executive (Senior Director, FP&A & IT)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp .

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.