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What Success Looks Like

• One team, one roadmap. Within two quarters, Security, Compliance, and IT operate as one team with a shared roadmap and a regular operating rhythm.
• Customers get fast, consistent answers. Questionnaires, audits, and sub-processor reviews are completed on time and in a repeatable way.
• AI and access are governed, not improvised. High-risk systems and AI tools are covered by clear, documented policy, and admin access reviews are routine, not reactive.
• Corporate systems are reliable. You define clear SLOs in your first quarter, and Klue meets or beats them.
• We're ready when it counts. Incident response governance is documented and understood, and Engineering's security engineers have the tooling and guidelines to respond fast.
• Day 1 just works. Every new Kluebee has working equipment and access on their first day, with no scrambling.
• The budget is a set of clear choices. You actively manage the function's budget and make defensible tradeoffs between tooling, vendors, and headcount.
• You're the default owner. The CTO and SLT turn to you for security, compliance, and IT. Engineering and GTM teams see you as the partner who makes their job easier, not another layer to work around.

What You Bring

Must Haves

• You've run security and compliance at a B2B SaaS company handling sensitive customer data. You're comfortable owning DLP, data retention, and privacy frameworks, and you can work through a security questionnaire or audit without panic.
• You've led IT operations for a whole company, covering equipment, access, and tooling.
• You know security frameworks (SOC 2, ISO 27001, NIST) and global privacy regulations (GDPR, CCPA) in depth.
• You're comfortable with ambiguity and building without a playbook.
• You communicate clearly with both technical peers and non-technical leaders, and can explain a risk to an engineer and to a CEO.
• You've negotiated data protection agreements and security exhibits in vendor and customer contracts.
• You understand AI security and governance: data retention commitments, access and permissioning for AI agents and integrations, and risk acceptance for AI tooling.
• You've worked closely with product and engineering teams to turn security and compliance goals into reality.

Nice-to-Haves

• You've owned a DevOps and/or security engineering function inside a larger engineering org.
• You've brought previously siloed security, compliance, and IT teams together under one roof.
• You know privacy and data residency frameworks for an international customer base.
• You've managed distributed or hybrid teams.

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Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application.

At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate.

Why Klue Might Be the Perfect Fit For You

At Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.

If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here.

Unlock Your Potential. Take Risks. Take Action. Innovate

How We Work at Klue

We love the balance of connection and flexibility. We work Office-First , with a hybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together.

Our main hiring hubs are in

• 🇨🇦 Vancouver (HQ)
• 🇨🇦 Toronto
• 🇬🇧 London

Our Commitment to You

• High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.
• Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy.
• Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan.
• Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don’t leave your team hanging.
• Top-tier tools. All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling.
• AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings.
• Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company.
• Social connection. There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events.
• Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved.

About Klue

We’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market.

✨ Here’s what makes us tick

• Klue is AI-first at its core. It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork.
• Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact.
• A culture of curiosity, ownership and winning together . We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment.

Explore More

• Klue Blog
• Ignition Acquisition (2025)
• Goldpan.ai Acquisition (2025)
• Win-Loss Acquisition (2023)
• Series A (2020)
• Series B (2021)
• Culture , culture , culture !
• Customer Stories
• Glassdoor
• About Us
• Instagram
• LinkedIn
• Wellfound (AngelList)
• Product Demo Arena

By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring team