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Staff4me

IT Network Engineer - PBX

  • Seen live on Staff4me's site yesterday
  • Mid level
Pay
Not stated
Location
Cebu City, Cebu, Philippines
Open for
10+ days
First seen
Oct 25, 2026
Apply on Staff4me's site (opens in a new tab)

Posting record

No flags

Open 10+ days

The posting's record, oldest first
  1. Staff4me's site dates the posting
  2. Ghostless first sees this listing
  3. Last checked: still up
How we know

It hasn't been reposted, listed twice, or left up unusually long, and the posting doesn't say it's a talent pool.

Ghostless records the day it first sees a posting, so a repost can't reset its age. This one was already up when Ghostless started tracking Staff4me, so its true age is longer.

Last checked Nov 3, 2026.

How well do you match?

See how much of this posting your resume shows, and what it's missing.

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What the posting discloses

Not stated: Pay, real vacancy, AI screening.

Why these three

Ontario requires postings from employers with 25 or more staff to state the pay, whether the vacancy exists, and whether AI screens applicants.

Some employers add pay only on their own site. Check the original posting before you rule it out.

Skills mentioned

About the role

  • Perform configuration and maintenance of PBX Systems. Including installation and configuration of softphones, managing User Accounts, Creation/Deletion of Queues/Flows, DIDs/TFNs, Extensions, Voicemails etc.
  • Carry out Flows/IVRs and Call Routing design and implementation.
  • Monitor network performance.
  • Troubleshoot Network Infrastructure issues.
  • Provide technical support to end users, resolving hardware and software issues efficiently.
  • Diagnose problems, implement solutions, and escalate as necessary.
  • Maintain documentation of common problems and solutions.
  • Maintain service level agreements (SLA).
  • Handle routine system maintenance (network/software/PBX)
  • Participate in backup testing, business continuity, and recovery drills.
  • Log ticket issues and document relevant information to come up with a resolution.
  • Work with Security and Compliance to ensure IT infrastructure compliance with organizational policies, procedures, and industry standards.
  • Collaborate with other teams – Corporate Connectivity, Managed Services, Engineering, Security, and Compliance
  • Help identify opportunities for process improvement, recommendations, upgrades, or new technologies
  • Able to stay current with industry trends and best practices to enhance operational efficiency

Requirements

  • IT / Computer Science-related degree or certification.
  • Knowledge in SIP, RTP and WebRTC, including voice codecs to optimize audio quality.
  • Knowledge in Zoom Phone and Zoom Contact Center, Mitel, Vanilla Asterisk and other Asterisk based PBX Systems.
  • Proficient in configuring, Flows, Routing, Integrations etc. This includes scripting and APIs.
  • Knowledge of SBC, MBG, and firewalls to secure voice networks, with a strong understanding of LAN/WAN routing and VLANs.
  • Knowledge in Mikrotik, Tailscale and Netskope is a plus.
  • Able to use Wireshark or other network packet tracer to diagnose call drops and SIP messages.
  • Strong problem-solving and analytical abilities.
  • Communication skills (technical and non-technical audiences).
  • Time management and ability to prioritize tasks.
  • Team collaboration and customer service orientation.
  • Adaptability and willingness to learn new technologies.
  • Attention to detail and documentation practices

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