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Staff4me

Network Operations Center Team Lead

  • Seen live on Staff4me's site yesterday
  • Senior
Pay
Not stated
Location
Cebu City, Cebu, Philippines
Open for
10+ days
First seen
Oct 25, 2026
Apply on Staff4me's site (opens in a new tab)

Posting record

No flags

Open 10+ days

The posting's record, oldest first
  1. Staff4me's site dates the posting
  2. Ghostless first sees this listing
  3. Last checked: still up
How we know

It hasn't been reposted, listed twice, or left up unusually long, and the posting doesn't say it's a talent pool.

Ghostless records the day it first sees a posting, so a repost can't reset its age. This one was already up when Ghostless started tracking Staff4me, so its true age is longer.

Last checked Nov 3, 2026.

How well do you match?

See how much of this posting your resume shows, and what it's missing.

Upload your resume

What the posting discloses

Not stated: Pay, real vacancy, AI screening.

Why these three

Ontario requires postings from employers with 25 or more staff to state the pay, whether the vacancy exists, and whether AI screens applicants.

Some employers add pay only on their own site. Check the original posting before you rule it out.

Skills mentioned

About the role

  • Regular status meeting with Manager and Supervisor/s to discuss goals and implement direction set for the team.
  • Monitor and submit reports about Team’s performance progress on action plans communicated by management team.
  • Delegate tasks for tickets, dispatches and PICs to members and assist them for any job related inquiries.
  • Proactively works on tickets and responds to emails and urgent cases for all brands.
  • Oversee the team and make sure all brands are taken care of.
  • If no NOC agent is available, works on dispatch or PIC cases.
  • Works with Project Manager and Brand Leads for ticket scrubbing and sends hand off report before end of shift.
  • Access to updated policies and team performance.
  • Provide coaching, refresher, training, feed backing on quality failures and under performance.
  • Receive and provide feedback to Supervisor and Manager about objectives and action plans.
  • Feedback to Account Supervisor and Manager.
  • Facilitate team huddles and provides feedback to members.
  • Facilitate team socializations

Requirements

  • Tier 3 certification or industry standard certification, not limited to Cisco CCNA is required.
  • Minimum of 2 years on a Level 2 technical helpdesk experience .

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